SYMPTOMS

'Check Numbers Overlap with existing Check Inventory’

CAUSE

• The check range entered starts and ends with the same number.
• The check range contains a number (or numbers) that overlap with a check range that was previously activated previously entered in the program. The following screenshot demonstrates this scenario:
  
  

  
  

  
  Note that the check range 1-10 already exists in the program. If you try to enter a check range of 10-20, the error message will appear because the number 10 already exists in the program. To avoid this error, a check range 11-20 should be entered, instead of 10-20.
  

RESOLUTION

Step 1 - Verify the pricously activated check ranges:

1. Log into the progam as a user with Administrator rights.
2. On the Work In Progress Summary (WIP), click Check, Registers and Activation.
3. Click the Check Inventory tab.
4. Review the check range numbers that currently exist in the program. A new check range cannot contain a number that overlaps with an existing range.
   1. If no check ranges are stored, continue to step 2 below.

Step 2 - Enter a valid and unique check range:

1. Click the Activate button to enter a new check range.
2. Select the appropriate bank in the RAL/RAC bank dropdown list.
3. In the Starting Check Number field, type a starting check number. Note that this number cannot overlap with a range that was previously entered in the program.
4. In the Ending Check Number field, type an ending check number. Note that this number cannot overlap with a range that was previously entered in the program.
5. Verify that the starting and ending ranges are not the same value, and that the starting range is a lower value than the ending range.
6. In the Site ID field, type the Site ID of the office that is associated with the checks.
   If the office does not use a Site ID, leave this field blank.
7. Click OK to save the check range.