How to install the Motorola Symbol scanner for use with the program

How to install the Motorola Symbol scanner for use with the program

SUMMARY

This article demonstrates how to install the Motorola Symbol DS6707-DC document scanner for use with the program.

MORE INFORMATION

Ensure the scanner is a supported scanner. The program requires the DS6707-DC (there will be some additional numbers and letters after the DC.
You can find the model number on a sticker next to the trigger.

To install the document scanner, follow these steps:

  1. Open an internet browser and navigate to http://www.CrossLinkTax.com.
  2. Click Customer Login.
  3. Complete the login information box and then click Login.
  4. Point the mouse at Downloads and then click Other Downloads.
  5. Download and install the appropriate driver for your operating system.
    1. For 64-bit versions of Microsoft Windows, click Snapi 64 bit Driver and save the file.
    2. For 32-bit versions of Microsoft Windows, click Snapi Driver w/installer and save the file.
  6. Run the downloaded file and complete the Motorola Installation Wizard.
  7. Open the downloaded file and run the Symbol SNAPI USB Imaging Driver application file. If prompted to extract all files, simply click Run. If a Security Warning appears, click Run once more.
  8. Complete the Symbol SNAPI USB Imaging Driver Setup Wizard.
  9. Plug the scanner into a USB port on your computer.
  10. Scan the Set Defaults bar code. Wait for two separate sequences of beeps from the scanner. The second set of beeps should be low/medium/high beeps. Four long low beeps indicate an error.
  11. Scan the Snapi with imaging bar code. Wait for two separate sequences of beeps from the scanner. The second set of beeps should be low/medium/high beeps. Four long low beeps indicate an error.

To verify the document scanner is working properly, follow these steps to scan a document:

  1. Open the program. The document scanner is only compatible with the program 2012.31 or the program 2013.10 and above.
  2. Start a new tax return, or open a test return. Do not use a real return, as the scanned document cannot easily be deleted!
  3. On the Attached Forms pane, click Document Archive.
  4. In the Archived Documents listing, click Scan Document.
  5. Click Snap.
  6. If you want to save the file, click Save.
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