Error Message: “Windows was unable to install your SNAPI Imaging Interface” when installing drivers for the document scanner

• Related Articles

• How to install the Motorola Symbol scanner for use with the program

  SUMMARYThis article demonstrates how to install the Motorola Symbol DS6707-DC document scanner for use with the program. MORE INFORMATIONEnsure the scanner is a supported scanner. The program requires the DS6707-DC (there will be some additional ...

• Error Message: “The windows installer service could not be accessed” when installing the program

  SYMPTOMSWhen installing or uninstalling the program, the following error occurs: The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. ...

• Pressing the scan button does not activate scanner in the program.

  SUMMARYThis article contains information and useful links for troubleshooting issues with the scanner not functioning in the program. MORE INFORMATION Possible causes: Scanner may not be connected to the computer: Verify the scanner is properly ...

• Error Message: “File access error, unable to open software 1040us0 error_access_denied” when installing updates

  SYMPTOMSWhen installing updates, states or additional products the following error message appears: CAUSEThis issue can occur if any of the following are true: Another computer on the network is using the program. The files necessary to update the ...

• Error Message: “Unable to download XXXXXX.pdf from localhost.” when a PDF document is opened

  SYMPTOMSWhen attempting to view a PDF document in the program, the following error message appears: CAUSEThis error message can occur if the Display PDF in browser option is not selected in the version of Adobe Reader installed on the machine. ...