Error Message: “Windows was unable to install your SNAPI Imaging Interface” when installing drivers for the document scanner

Error Message: “Windows was unable to install your SNAPI Imaging Interface” when installing drivers for the document scanner

SYMPTOMS

When installing drivers for the document scanner, the following error message appears:
‘Windows was unable to install your SNAPI Imaging Interface’

CAUSE

This issue occurs when installing 32-bit drivers for the document scanner on a computer running a 64-bit version of Microsoft Windows.

RESOLUTION

Install the 64-bit drivers for 64-bit versions of Microsoft Windows.

The Motorolla 64-bit drivers can be downloaded here.