PDF documents missing after restoring from full backup

PDF documents missing after restoring from full backup

SUMMARY

This article demonstrates how to restore missing PDF documents after restoring from a full backup.

SYMPTOMS

After restoring from a full backup, PDF documents do not appear in the document archive for the restored tax returns.

RESOLUTION

  1. Open the program.
  2. Click Utility and then System Utilities.
  3. Click Document Rebuild and then Run Utility.
  4. Once the rebuild is complete, click Close.
Restored PDF documents should now show in the document archive.