Information regarding the bank cost for adding a state RAC

• Related Articles

• Error Message: “State RT/ERC Requested – Bank Info Must Match Fed Values" when verifying a return

  SYMPTOMSWhen verifying a tax return, the following error message appears: RT/ERC Requested – Bank Info Must Match Fed Values CAUSEThe most common cause is attempting to do a state RAC when the federal return is balance due. In order to do a state ...

• Auto adding state based on W-2

  Client wanted to know how to auto add the state information based on the W-2. Setup Office Setup Overrides Select the Auto States based on W-2 box near the bottom of the screen.

• Where is my bank app?

  Go to Database > EF Originator, Verify Bank Name is in RAC Bank > Go to Form 8879 and refresh EFIN

• How to find the status of a Bank application in the program

  SUMMARYThis article explains how to look up information on a client’s Bank product application from within the program. MORE INFORMATION Open the program and log in. From the initial WIP screen, click on the Quick button on the top bar. On the Query ...

• Error Message: “Invalid RAC routing number” when verifying a return

  SYMPTOMSWhen verifying a tax return the following verification error is given: ‘Invalid RAC Routing number’ CAUSEThis issue can occur if the routing number on the bank application is invalid. RESOLUTION Open the tax return experiencing the issue. ...