Error Message: “Unable to download XXXXXX.pdf from localhost.” when a PDF document is opened

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• Error Message: “Internet Explorer cannot download FILENAME.pdf from localhost. This Internet Explorer was not able to open this Internet site. The requested site is either unavailable or cannot be found.” when printing a tax return

  SUMMARYWhen printing a tax return as a PDF, the following error message appears: Internet Explorer cannot download FILENAME.pdf from localhost. Internet Explorer was not able to open this Internet site. The requested site is either unavailable or ...

• Error Message: “This file cannot be opened because it has no pages” when viewing a PDF copy of a return

  SYMPTOMSWhen printing a tax return, the following error message appears: "This file cannot be opened because it has no pages." CAUSEThis error occurs when nothing is configured to be printed. It happens when printing bank documents on a tax return ...

• Error Message: “Windows was unable to install your SNAPI Imaging Interface” when installing drivers for the document scanner

  SYMPTOMSWhen installing drivers for the document scanner, the following error message appears: ‘Windows was unable to install your SNAPI Imaging Interface’ CAUSEThis issue occurs when installing 32-bit drivers for the document scanner on a computer ...

• Error Message unable to make TCP connection when transmitting

  closeclose othersmore Error Message: “11004 unable to make TCP connection” when transmitting SYMPTOMSWhen transmitting the following error message appears: 11004 unable to make TCPconnection  CAUSEThis behavior can occur if any of the following are ...

• Error Message: "“Crosslink Abort Interrupt! Unable to read check image” when printing a check

  SYMPTOMSWhen printing a tax return, the following error message appears: ‘Crosslink Abort Interrupt! Unable to read check image’ CAUSEThis behavior can occur if the program is not updated to the current version. RESOLUTIONBefore performing any of ...