Error Message: “The windows installer service could not be accessed” when installing the program
SYMPTOMS
When installing or uninstalling the program, the following error occurs:
The Windows Installer Service could not be accessed.
This can occur if you are running Windows in safe
mode, or if the Windows Installer is not correctly
installed. Contact your support personnel for assistance.
CAUSE
The Windows Installer Service that is included with Windows XP is unregistered or damaged.
RESOLUTION
To resolve this issue, follow the steps in the following Microsoft Knowledge Base article:
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