Error Message: “Print Tax Return - Cannot be Transferred on Transmitting Computer” when printing in the program
SYMPTOMS
When you try to printing the following error message appears:
CAUSE
This error will occur if the program is configured as transmitting computer, but batch printing settings are configured to transfer printing jobs.
RESOLUTION STEPS
- Open the program and log in as an administrator.
- From the top menu, select Setup->Printer Setup.
- Click the Print Options tab.
- In the Batch Printing Options dropdown list, select Print Immediate and then click OK.
The program should now print without an error.