Error Message: “Invalid authorization code for user id…” when closing the program Settings screen

Error Message: “Invalid authorization code for user id…” when closing the program Settings screen

SYMPTOMS

When closing the program Settings window, an error message similar to the following appears:
Invalid authorization code for user id

CAUSE

This error will display if an incorrect User ID is set in the program.

RESOLUTION

Verify the User ID:

  1. Log into the program as a user with Administrator privileges.
  2. Open the Work In Progress Summary (WIP).
  3. From the top menu, select Setup->Office Setup. The Registration tab will open.
  4. Verify that the ID in the User ID field is correct.