Error Message: “Invalid authorization code for user id…” when closing the program Settings screen
SYMPTOMS
When closing the program Settings window, an error message similar to the following appears:
- Invalid authorization code for user id
CAUSE
This error will display if an incorrect User ID is set in the program.
RESOLUTION
Verify the User ID:
- Log into the program as a user with Administrator privileges.
- Open the Work In Progress Summary (WIP).
- From the top menu, select Setup->Office Setup. The Registration tab will open.
- Verify that the ID in the User ID field is correct.