Deleted returns not being transferred from sub-office to the Master User

Deleted returns not being transferred from sub-office to the Master User

SUMMARY

When synchronizing returns from a sub-office, the Master User does not receive copies or notifications of returns that have been created and deleted at a sub-office.

CAUSE

This is by design in program version 2011 and earlier. Program 2012 and later gives the Master User the option of viewing an “Event Log” for sub-offices that indicates if a return has been created and deleted.

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